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Contact us

Get in touch today to see a truly adviser-centric platform service at work.

Support Desk

If you have a question for us about our investment platforms or wrapper services, please call our customer service teams. Lines are open Monday to Friday 9am to 5pm. Existing advisers can also send a secure email from within the relevant platform.

 

 

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Platform support

For Wealthtime (formerly Novia) platform queries, call
0345 680 8000

For Wealthtime Classic (formerly Wealthtime) platform queries, call
03330 417 010

Get in touch

Keith Furniss Director of Sales

Nicola Clark Head of Customer Experience
Kirsty Cannon Head of Key Accounts
Beth Spanswick Client Services Executive Team Leader
Emma Cleary Client Services Executives Team Leader
Stephanie Winfield Senior Client Services Executive
Jac Cox Senior Client Services Executive
Jake Vernon Client Services Executive
Luc Harris Client Services Executive
Regan Downing Client Services Executive
Sophie Coleman Client Services Executive
Rizna Mannan Client Services Executive
Savannah Young Client Services Executive
Lauren Hann Client Services Executive
Josh Consiglio Client Services Executive
Issie Lakin Client Services Executive
Doug Howard Client Services Executive
Cameron Fenton Client Services Executive
Jenna Rhodes Key Accounts Team Leader
Kelsie Proudfoot Key Accounts Team Leader
Jess Bayliss Key Account Manager
Jake Hayzen Key Account Manager
Mark Wedge Key Account Manager
Ines Synnott Key Account Manager
Chris Smith Key Account Manager
Harry Ringwald Key Account Manager
Andrew Macbride Key Account Manager
Luke Bennett Key Account Manager
Alex Band Key Account Manager
Thomas Bancroft Key Account Manager
Andrew Pearson Key Account Manager

Damian Baker Head of Service Delivery, Wealthtime Classic
Paul Lee Investment Services Lead
Natalie Mitchell-Curzon Technical Specialist
Tina Busby-Grayer Payment Services Lead
Heidi Gyepi-Garbrah Technical Services Lead
AJ Tinkler Senior Customer Services Executive
Jackie Baker Payment Services Executive and Office Co-ordinator
Han Steele Customer Services Executive
Ange Nippard Russell Customer Services Executive
Andy Matthews Customer Services Executive
Gareth Juliff Customer Services Executive
Jen Boon Senior Customer Services Executive

Correspondence Address

Please send all post to:

Wealthtime

Wealthtime Client Services,

PO Box 4328,

Bath,

BA1 0LR

Wealthtime Classic

Wealthtime Classic,

1 London Road Office Park,

London Road,

Salisbury,

SP1 3HP

Location Information

Wealthtime

Cambridge House
Henry Street
Bath
BA1 1JS T: 0345 680 8000 View in Google Maps

Wealthtime Classic

1 London Road Office Park
London Road
Salisbury
SP1 3HP T: 03330 417 010 View in Google Maps

Call our team today

Whether you're looking to start using our service, or simply have a question for us, we're just a phone call or email away. Lines are open 9am to 5pm Monday to Friday. To help us improve our service, we may record or monitor calls.
contact for support

For Wealthtime platform queries, call
0345 680 8000

For Wealthtime Classic platform queries, call
03330 417 010